Return & Refund Policy
Return and Refund Policy of Wristwear Co
Dear Valued Customer,
At Wristwear Co, your satisfaction is our top priority. We understand that sometimes, circumstances may lead you to consider returning an item or seeking a refund. We have established the following standard return, refund, and cancellation policy to ensure a smooth and positive shopping experience:
1. Return Eligibility:
a. Returnable Products:We offer a hassle-free return process for select products within [2-3 days] from the date of delivery. To be eligible for a return, the item must be in its original condition, unused, and in the original packaging. All accessories, tags, and manuals must be included. Products eligible for return will be clearly indicated on the product page.
b. Non-Returnable Products:Certain products, such as personalized or custom-made items, perishables, downloadable software, and items specified as non-returnable, cannot be returned. Before making a purchase, please carefully review the product description or contact our customer support team if you have any questions regarding return eligibility.
2. Easy Return Process:
a. Initiating a Return:Should you wish to initiate a return for eligible products, we kindly request that you contact our customer support team at [Your Contact Information] within the specified return period. Please provide your order number, reason for the return, a description of the issue, and any supporting photographs or videos, if applicable.
b. Return Authorization:Our dedicated support team will promptly review your request and provide you with return instructions. We aim to streamline the process for your convenience and peace of mind.
3. Customer-Centric Policy:
a. Return Shipping: While customers are responsible for the return shipping costs for eligible returnable products, we understand that convenience is essential to you. If desired, we can provide prepaid return labels, and the cost will be deducted from your refund amount.
b. Prompt Refunds:Upon receiving your returned item and confirming its eligibility, we will process your refund using the original payment method. Our goal is to issue your refund within [number of days, e.g., 7-10 days] of receiving the returned item.
4. Refund Exceptions:
a. Return Compliance:To ensure fairness and consistency, we reserve the right to refuse a return if the item does not meet the return eligibility criteria. Items returned without authorization or after the specified return period may not be eligible for a refund.
b. Quality Assurance: As part of our commitment to delivering quality products, all returns are thoroughly inspected. Refunds will not be issued for items showing signs of use, damage, or missing parts not due to our error.
5. Cancellation Policy:
a. Order Cancellation:If you wish to cancel your order before it is shipped, please contact us immediately. We will do our best to accommodate your request. If the order has already been processed or shipped, the standard return policy will apply.
6. Contact Us:
If you have any questions or concerns about our Return and Refund Policy or need assistance with a return, our friendly and dedicated customer support team is available to assist you at:
Wristwear Co
[+91 87125 62711]
We genuinely appreciate your support and trust in us. Our aim is to provide a smooth and pleasant shopping experience for all our valued customers. Should you have any inquiries or require further assistance, please do not hesitate to reach out to us. We look forward to serving you with utmost care and consideration at Wristwear Co.